Privacy Policy

Effective Date: [September 19, 2025]

CustomSongCreator.com (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information.

Who we are

CustomSongCreator.com is operated by Cloud Hosting Technologies, LLC (mailing address shown below). We are the data controller for personal information processed through this site. Contact: privacy@customsongcreator.com.

What we collect

  • Contact & order info: name, email, phone, (optional) organization.

  • Song inputs: stories, names, messages, occasions you provide for the lyrics/music.

  • Payment info: processed by our payment partners (e.g., Stripe or PayPal); we do not store full card details.

  • Technical data: IP address, device/browser, and basic analytics.

How we use it (purposes & legal bases)

  • Create and deliver your song (contract).

  • Process payments and send order updates (contract).

  • Customer support & service improvements (legitimate interests).

  • Portfolio display with your permission/opt-out (legitimate interests/consent).

  • Marketing emails (consent; you can unsubscribe).

Sharing

We share data with service providers who help us operate the service, including payment processors (Stripe/PayPal), AI platforms used to generate music/lyrics, hosting/CDN, email and analytics providers. We do not sell or rent personal information. customsongcreator.com

International Transfers

If your information is transferred internationally, we use appropriate safeguards (such as Standard Contractual Clauses) as required by law.

Retention

  • Orders & receipts: 7 years (tax/accounting).

  • Support emails: 24 months.

  • Analytics data: up to 14 months.

  • Song files/lyrics: 24 months (unless you ask us to delete sooner).
    We’ll keep data longer if required by law. customsongcreator.com

Your rights

  • EEA/UK: access, correction, deletion, portability, restriction, objection; complain to your data authority.

  • California: know/access, delete, correct, opt-out of sale/share (we do not sell), limit use of sensitive info, non-discrimination.
    Request via privacy@customsongcreator.com.

Cookies

We use cookies for site functionality, analytics, and fraud prevention. If you are in the EU/UK, you’ll see a cookie banner where you can manage preferences.

Children

Our services aren’t directed to children under 13 (or under the age required by local law). customsongcreator.com

Security

We use reasonable safeguards (TLS encryption, access controls, least-privilege administration). No method is 100% secure, but we work to protect your information and will notify you of breaches when legally required. customsongcreator.com

Contact

Cloud Hosting Technologies, LLC
6130 W. Flamingo Rd. #827, Las Vegas, NV 89103
privacy@customsongcreator.com